MidSouth Fire & Water Damage Services

FREQUENTLY ASKED QUESTIONS

Do You Offer Board Up Services?

YES! We offer emergency board up services for both residential and commercial properties damages by fire! Our trained crews will work quickly to ensure your home or business is secure once the fire has been extinguished!

Our Fire Damage For Very Small – Do We Still Need A Professional To Clean Our Home or Business?

YES! You may have experienced a fire that was relatively small. However, smoke and soot damage must be addressed and cleaned by a professional company – and quickly! Smoke and soot can spread within minutes and will coat walls, cabinets, lights, windows, switches, hidden cavities, and even penetrate electronics and appliances! Even a small fire can result in expensive permanent damage to items that are far away for the initial fire!

Can We Live In Our Home or Business During the Restoration Process?

This depends on the extent of your damage. Your policy may provide off-site housing and our experts will work with you to go over your options for temporary housing. We understand that staying in a hotel is not always a fun vacation and will work hard to get you back home and back to your normal life as quickly as possible!

Can My Insurance Carrier Select The Restoration Contractor to complete the work on my Home or Business?

No. Your insurance company cannot require you to hire their preferred vendor to complete your restoration services. We are certified to work with all insurance companies! You have a right to hire any contractor you prefer for both fire damage and water damage restoration services!

Can Your Company Do ALL Of The Restoration?

YES! From the initial board up or water removal stage to the final restoration, we are the only contractor you will need to call! Unlike many other water damage companies, our services don’t end when the water has been removed! We are a full service licensed General Contractor!

When will I be able to return to my home or business?

Never assume it is safe to return to your home or business until the local fire department has given you confirmation that it is safe to do so. You may only be granted entrance long enough to gather your important documents or irreplaceable items such as family photographs and heirlooms. If you are allowed to return briefly make sure you retrieve you cash, credit cards, medications, important documents, valuable paintings, fire arms, and collectibles!

What Should I Do If I Am Allowed To Return to My Home or Business that was Damaged by Fire?

Never attempt to use electricity or plumbing unless the fire department has given you clear approval to do so. If your utilities were turned off, never attempt to turn these back on yourself! This includes your HVAC Unit! We recommend that a licensed HVAC contractor give clearance before returning on a central heat and air unit after a fire!

How Do I Document My Damages?

When you work with a Restoration Services Expert like MidSouth Construction, we take on the responsibility of documenting all of your damages! However, if you are allowed to return to your home and have not hired a restoration contractor, you should take as many photographs as possible. It is crucial to document your damages for your insurance carrier.
This can be an overwhelming task which is why we highly recommend working with an experienced restoration contractor with a working knowledge of the insurance claims process.

What will MidSouth Construction Inspect If I Request a Free Fire or Water Damage Inspection?

Depending on the amount of damage your home or business as sustained, we may recommend additional inspections to be performed by specialists like a structural engineer, licensed electrician, etc. However, our fire damage experts will help start the process of determining your damages and planning the fastest route to a complete restoration. We will evaluate damage done to your:

  • Plumbing
  • Air Quality
  • Windows and window frames
  • Roofing
  • Interior walls – Drywall and Paint
  • Trim
  • Lighting
  • Electrical panels and wiring
  • Siding, Stucco, and Concrete
  • Flooring including hardwood, tile, and carpeting
  • Heating and Air
  • Doors and Door Frames
  • Soot and Smoke Damage to Contents as well as your building
  • Mold or areas with a high potential for mold

Should I Restore My Home or Business or Sell the Property As-Is?

This is a great question and the answer actually depends on various factors. Generally speaking – you should restore your home. We are experts at working with your insurance company to ensure your claim is handled correctly and we are able to fully restore your home or business to like new condition with the proceeds they provide. Some of the determining factors to consider include:

  • What is the Extent of Your Damage?
  • What is the Scope and Cost of Repairs?
  • What Are Your Immediate Financial Needs?
  • What Is Your Current Living Situation?
  • Are You Emotionally Attached To The Home?
  • Do You Have Sufficient Insurance Coverage?
  • Do You Own Your Home Free and Clear or Is There A Mortgage?

Do My Contents Have To Be Moved?

This depends on the degree of your fire. Most likely, at least some of your contents will need to be moved to temporary storage. In addition, many items will need to be moved in order to begin the restoration process for removing smoke odors. Our experts can assist you with this stressful task!

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“MidSouth did a fantastic job on my roof replacement. They made the entire process extremely easy, worked one-on-one with the insurance adjuster and completed the job quickly. Shae Parker was great to work with and extremely responsive and knowledgeable. The whole process can be daunting, but he made it very simple. Would highly recommend Shae/MidSouth! Thank you!!”

— Josh K. – Google Review

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Please feel free to contact us if you have any questions or if we can help you in any way! BOOK NOW
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